Product Repairs & Service Support

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At Stapes, we are committed to providing long-term support for all our products through reliable repair services and prompt technical assistance. Whether your device is under warranty or requires post-warranty servicing, our skilled technical team is here to ensure your product continues to perform at its best.

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Repair & Service Center

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All Stapes products requiring repairs, inspection, or servicing can be sent to our authorized service center:

Stapes Service Center
SF-35, Miracle Mile,
Off Golf Course Extension Road,
Pocket M, Sector 60,
Gurgaon, Haryana – 122102, India

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Repair Process

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1. Initial Inquiry
   Please contact our service team at contact@stapesindia.com with your product model, serial number, issue description, and purchase details (if available).

2. Service Ticket & Instructions
   Our support team will issue a Service Ticket Number and provide packaging and shipping instructions for sending your product to our repair center.

3. Diagnosis & Estimate
   Once we receive your product, it undergoes a technical evaluation. For out-of-warranty repairs, we will send you a quotation for approval before proceeding.

4. Repair & Testing
   Upon approval, our trained engineers carry out the repair and perform thorough functional and quality testing to ensure your product meets factory standards.

5. Return & Tracking
   After servicing, your product will be securely packaged and shipped back to your provided address with tracking details.

 

Warranty Repairs

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• Products under warranty are repaired free of charge, provided the fault falls within warranty terms and conditions.

• Proof of purchase (invoice or warranty certificate) is required for all warranty claims.

 

Out-of-Warranty Support

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We offer continued repair and support for all Stapes products even after the warranty period. Charges will be communicated transparently before proceeding.

 

Important Notes

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• Please do not send any product to the service center without a valid Service Ticket Number issued by our team.

• Ensure all shipments are securely packed to avoid damage during transit.

• We do not accept responsibility for products damaged in transit due to inadequate packaging.

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Contact for Repairs & Support

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Email: contact@stapesindia.com
Phone: +91-9810742364

Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

Your Sound. Our Responsibility.
Trust Stapes for seamless after-sales support and professional-grade repairs.